Client agreement

About you and your taxes as Non Resident

• You own a property in Spain but you are resident in another country (not Spain) for tax purposes because you stay more than 183 days outside Spain.
• You want to declare for rental income or for flat rate tax, Renta-Imputada via Modelo 210.
• You have rented out for short periods or indicate by email if you have rented out for longer periods to the same tenant (monthly rent).
• You inform us by e-mail if you have rented to a company.
• You apply for a certificate of residence from the tax authorities in your home country in case you receive a question from the Spanish tax authorities in the future. You do not need to send this to us.
• If you are declaring for rentals, you must also declare for flat rate tax once a year on the days you have NOT rented out.
• You have no other income in Spain you want to declare.
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About your taxes as Resident

About payment of the tax

• We charge by debit card and never have access to your account.
• You pay your tax by us setting up a direct debit for you and the Spanish Tax Agency deducts the tax from your Spanish bank. 
• You can also choose to pay into our client funds account, in which case please contact info@staminawebs.com.
• The client is responsible for ensuring that there are funds in the account to pay the tax at the time of the direct debit (20 days after the quarterly changeover for rentals and the last day of December for flat rate tax). 
• The client is responsible for ensuring that the bank has registered their NIE number and that the taxpayer is the account holder on the designated account.

Your taxable income and deduccions

• We declare for you all the quarters you declare on our website and the annual flat tax.
• If you want to declare for previous (missed) quarters/years, please contact us and we will make a special declaration
• You are responsible for any penalties if you claim deductions you are not entitled to or fail to account for rental periods correctly resulting in a missed tax payment.
• You can substantiate all your invoices with the IVA number and the name/CIF number of the supplier as well as you.
• You have no previous rental losses or let us know and we will help you get the correct deduction

What we promise to do

• We undertake to declare your Spanish taxes to the Spanish tax authorities before the deadline for declaration and set up direct debit. The deadline for setting up direct debit is approximately two weeks before the tax deadline.
• We will not be liable for any damage or loss suffered by you or any other person on whose behalf you act as a result of our actions, errors or omissions under these Terms of Use, except where caused by the wilful misconduct, fraud, wilful default, gross negligence of us, our employees or our partners.
• We will send a copy of the tax return to you when the tax is declared to your email. 

If something has gone wrong?

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• We are dedicated to delivering a high quality service but if you are dissatisfied and wish to make a complaint about any part of the service – please contact us by email or telephone and we will do our utmost to resolve the issues raised. Complaints are normally dealt with in a smooth manner to ensure that our customers are always satisfied with the service even if problems have arisen. Please send an email to info@staminawebs.com or call +34 611 629 317.
• This agreement is governed by Spanish law and any disputes shall be resolved under Spanish law. All communications related to this agreement shall be in English, Swedish or Spanish.
• We will protect your data in accordance with our terms of use regarding the handling of personal data. We collect your data solely for the purpose of providing the service. We may keep the data for a maximum of 7 years after your last tax return.
• Changes to these terms of use may be made by Taxadora.com by sending information about the changes to your email address.
• You are obliged to inform us if you change your email address or other information that may be relevant to your declaration.
• If for any reason you are not satisfied please get in touch and we are sure we will find a good solution.

Your personal data  

• Read our privacy policy and more about handling personal data here.
• You are responsible for the information you provide to us for us to pass on to the Spanish tax authorities. If you have provided us with incorrect information, we will not be held responsible for this. If you are unsure about any information, please ask us and we will help you.
• It is your responsibility to check that you are complying with your obligations to the Spanish tax authorities and that, for example, the deductions you intend to claim are authorised. You are responsible for having invoices available as proof of your deductions and approved by the Spanish tax authorities, e.g. that the VAT number is shown. You must keep your receipts for at least 5 years.
• Taxadora.com contributes information regarding declarations, taxes and other matters that we believe our customers find valuable. We do our utmost to ensure that all this information is accurate and up to date with the latest regulatory changes however we are not responsible for the accuracy of this information, lack of information or for the consequences of actions that the client undertakes or chooses not to undertake because of this information. If you have any doubts about the information on this site or your situation, you should contact us for personal advice. 

Our client commitment 

We want to make life easier for foreigners in Spain and have therefore developed this service. We think it should be easy, hassle-free to manage your tax obligations in Spain even if you don’t know Spanish or are a tax expert. It’s often complicated with ever-changing regulations and that’s exactly why you turn to us. Our ambition is to build a service that delivers high quality year after year and that all our clients are satisfied.

• As such, we always want to ensure that all data and information we share with our clients is accurate and up to date.
• It goes without saying that we want all the declarations our clients ask us to make to be done as quickly and efficiently as possible without any errors occurring.
• We obviously want all direct debits and bank transfers to be done without any hassles that cause our clients any distress.
• Of course, we want our clients to be aware of and take advantage of all the deductions they are entitled to under Spanish tax law.
• Of course, we want all our clients to know what supporting documents are required in order to be entitled to these deductions.
• Of course, we never want computer crashes, internet problems, banking problems, breakdowns, cyber attacks or other problems to prevent us from helping our clients.

That’s why we promise to do our utmost to make sure all of this happens. However, we know that sometimes unexpected things happen that cause things to go haywire and our hope is that no problems will occur, but in order for us to deliver this service with good prices and simplicity, we unfortunately have to limit our responsibility for the few times it may go haywire.

No adviser can give a 100% guarantee that things will never go wrong and if you have a more complicated tax situation or you feel you want to sort out every detail about your unique situation, from double checking individual deductions whether they are allowed or not, to talking to a personal adviser – we recommend you contact us for more specialised advice.

You probably already have experience with law firms and know that even the lawyers can be wrong (and are good at charging). We think that’s exactly why you turned to us – to get good quality at a good price and to make your life easier.